Click on "Contact Us" or use the order forms at the bottom of the page to request your custom design today!

Refund policy

Cancellations
We gladly accept cancellations. Request your cancellation within 12 hours of purchase, only.

Returns & Exchanges
Due to the nature of our products, we cannot accept returns or exchanges, but please send us an email to: beautywithbeadsbyselena@gmail.com
should you have any problems with your order.

We only replace items if they are defective or damaged. If an item is received defective or damaged, contact us within 2 days of receiving the item.

Shipping
You will be responsible for paying your own shipping costs when returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

You should use a trackable shipping service or purchase shipping insurance for your return shipment. We don’t guarantee that we will receive your returned item.