Refund policy
Cancellations
We gladly accept cancellations. Request your cancellation within 12 hours of purchase, only.
Returns & Exchanges
Due to the nature of our products, we cannot accept returns or exchanges, but please send us an email to: beautywithbeadsbyselena@gmail.com
should you have any problems with your order.
We only replace items if they are defective or damaged. If an item is received defective or damaged, contact us within 2 days of receiving the item.
Shipping
You will be responsible for paying your own shipping costs when returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
You should use a trackable shipping service or purchase shipping insurance for your return shipment. We don’t guarantee that we will receive your returned item.